MHC Kenworth - Hickory

Well they moved or took a new jug of antifreeze we bought from them and didn’t put it back in the truck. So we don’t have it now. Charge over $3000 for hooking to Computer and putting on heater core and flushing radiator Because heater wasn’t working properly. We paid cash started at home. It was worse than when we brought it in brought it back the next morning they re-cleaned everything flush the radiator again And put it back on computer. The second time running, the diagnostics was even more than the first time. over $1800 for that so over $5800 in two days. No, we’re not happy but what can you do? We had to have our truck. Yes, we have heat now but at what cost? They made a mistake by flushing the radiator after they put on new parts. If we go back, it will be only because they have t

I have visited the service department here 2 times now and all I can say is top notch, techs, service and parts did an amazing job of getting me fixed up and back to work! FAST

Great place for service for your equipment. In and out within a day . Had the parts I needed and was up and rolling quickly

My experience at MHC Hickory with the parts and service department over the last 5 years, has been the best experience I’ve had with any dealership! The team here actually cares and will do the best they can to serve the customer properly and professionally! Keep up the good work and we appreciate the partnership we have formed!

HORRIBLE Buying experience. They will lie & tell you they've inspected the vehicle. The whole time the truck never touched their lot. DEFINITELY inspect anything before purchasing here. They will compensate somewhat after calling & calling & calling. Still not worth the loss you could take buying from sellers that lie like they do!