Michael J. Hynes Auto Repair

Cannot say enough good things about Hynes and Laura. My awful accident had a silver lining as I now have a body shop that is the only one I’ll work with. Laura was knowledgeable, proactive and a great communicator and advocated for me when I needed her to. The work done on my vehicle was timely and very well done. End to end great experience, highly recommend.

They did a great job repairing the front of my Subaru after a small accident. The communication was easy, they worked well with my insurance, and they finished the repair in just a few days. :)

I just picked up my car from Hynes Auto Repair. I was in an accident last week and needed a passenger door replaced. The body work was excellent. What made this experience stand out and made me want to write the review was the professionalism, knowledge, helpfulness, and empathy of Laura Tarabelli. Her title is Staff Appraiser, but it's clear she is on top of the entire operation. She coordinated the auto body work, the insurance and the car rental so that I didn't have to do a thing to make everything work out. While no one wants to be in an accident and need to go through all that it entails, Laura made it as stress -free as possible. I am a retired school principal and know how critical it is to have a person like Laura at the helm. Hynes is very lucky to have such a class act employee.

I had a terrific experience with the company. The staff appraiser, Laura Tarabelli, made me feel confident that everything would be taken care of, and that the repair would be done well. I was very pleased with the efficiency and quality of the job. I must admit it was a “minor” problem as a result of someone backing up into my bumper while trying to parallel park (seriously!). I highly recommend the shop, and it was in a super convenient location. Hopefully won’t need them again, but would go there if I did.

Was here for a state inspection. It was a new car and the service was quick; however, the car reeked of cigarettes after staying in the repair bay for just ~5 minutes, as an employee was smoking next to it during the inspection.