Midas

I wish we could give different stars for different sectors of a company. So the mechanics were great, very polite. I was a bit late to my appointment for oil change due to heavy rain and very slow traffic on the road and they had no problem with it and took the car as soon as I came. That would be my positive experience. My negative experience, on the other hand (and the only reason I give 3 stars) is the receptionist. Very rude girl. I came in and in a kind and happy voice I told her that I have the appointment and called to let them know that I will be a bit late. A little backstory- the car is not mine - but my grandmothers’ and I am taking it to oil change because my grandma is old and doesn’t understand anything when it comes to oil change; she doesn’t even know how to put air in the

I recently experienced an issue with my vehicle, which I initially took to KES. At the time, the engine light displayed a steady yellow glow, but subsequently changed to a blinking yellow. The service representative informed me that this indicated a potentially hazardous problem. Fast forward to January 2026, my car failed to start, necessitating a jump-start service. Due to concerns about the vehicle's reliability, I elected to have it inspected at Midas, located within a 1-mile radius. Notably, the engine light remained steadily yellow after leaving KES. Following an inspection, a Midas associate determined that the battery, installed six months prior, was undersized and lacked sufficient power for my vehicle. I opted to install an Interstate battery, which came with a 3-year warranty, a

I had occasion to contact this location twice in the last month. Both times, in the late afternoon, I dealt with a woman. In person, she seemed quite put upon by two quick questions. On the phone, I got placed on hold for the simple question, " Do I need to schedule an oil change?". Turns out the answer is yes. I did make that appointment, next available - for my schedule - was 3 days out. I was curious if I would get to be reacquainted but found her not there. All went smoothly save one item: I had a coupon for the oil change & tire rotation for $39.99 for synthetic oil (mine is, 0w20) but was charged $52 & change w/tax included. Still over $20 less than the previous place but more than indicated. I'll check back on that. The car was done in under 30 minutes and I'll return even though it

I took my vehicle to this Midas twice in this same year. In the spring for brakes, just yesterday for exhaust leaks. On each case my ONLY issue was the packed parking lot. I got there at 8 AM and squeezed into what otherwise would never qualify as a valid parking space. Midas seems to know that car problems affects the family, not just the driver. A loved one has to follow them for drop off and pick up and the family is down a car for the day. I know that's a "first world problem" ... but in each case (brakes and then exhaust) Midas had me back on the road, at the quoted price, by the end of the day. (In fact, the final exhaust price was $50 less than the estimate.) It makes sense why their parking lot is packed. With service like that customers are apparently coming back when thei

Paul is great and amazing, has helped me so much in getting my transmission fixed and replaced at an amazing price. Definetly recommend!