Midas

Tremendous service! We want to thank Emily as customer service specialist. She took our call after numerous other shops in the area said no to us. She said general manager Aaron Dotson would take care of us as an emergency. Technician Chris Chinn replaced our back brakes. We are so thankful. Total respect for this establishment. Give them a call.

Emily and the entire team at the Fredericksburg Midas were true holiday miracle workers for my family this morning. Our car broke down when driving from DC to Atlanta for the holidays. Emily went above and beyond in providing exemplary customer service for my family while the Midas mechanics worked on our car. She let in my three kids and dog, made them feel at ease amid stressful travel, turned on their favorite TV, and then worked the phones on our behalf to find us an uber and rental car when it turned out our Pacifica’s engine needed nontrivial repairs. I couldn’t more highly recommend this Midas!

Completely awful, I took a car here for a prepurchase inspection and they failed to notice an oil leak amongst other problems. Worst of all, when I confronted them about this, they refused to offer me a full refund and told me I would have to come back in person to get less than half of my money back. Total scam artists, take your business elsewhere. I would leave zero stars if I could, that's how bad they were.

Our family owns four cars—two are older (7–9 years) and need frequent repairs, while the other two require regular maintenance. Recently, one car needed urgent repairs so our daughter could continue driving it to college. We first went to our usual repair shop, where we’ve been loyal customers for over six years, but they gave us a nine-day wait with no sense of urgency. Disappointed, we turned to Midas on a friend’s recommendation. Despite being busy, the manager, Jessica, immediately understood our situation and made room for us. The mechanic was experienced, knowledgeable about foreign cars, and took into account that the car only needed to last until December, when our daughter graduates and we plan to donate it to charity. The repairs were complex, but he handled them meticulously, ex

The staff here is wonderful. Jessica is very helpful with suggesting the services I needed done on my van and making sure I get what I need to have it running smoothly. Everytime I come here I’m greeted with respect. Prices seem reasonable, scheduling is quick and easy!