Midas

The staff at Midas made it incredibly easy to have a tire fixed in the middle of the work week. I woke up with a nail in my tire, had it towed to Midas, and they handled everything. I was able to pick it up at my convenience after work and they were incredibly quick and easy to deal with. Will absolutely be back to Midas Malden for any issues that come up.

Not very communicative until the afternoon of the second day they had my car for a check engine light diagnostic. When I came back to get my car the air filter wasn’t installed that we had discussed and the glove box was off the hinges on the floor. Not very impressed considering the cost.

Had a great experience this past week with midas! Jim Sousa was an absolute pleasure to work with and did a great job. He provided the best and most cost efficient course of action and got the work done within the day. I’ve been a Midas client across the state but can’t reccomend this location enough! Great people and a great business they run.

I went to Midas in October 2025 for the “closer look vehicle check” that they offer. I was given a long list of work that needed to be done. Of the laundry list of items, I accepted all but declined a battery install. They told me that they removed the charge. I went back in December 2025 as the brakes they replaced in October were making noises. At this visit they told me I needed new calipers as that is what was causing the noise I was hearing. In addition to that I went ahead and told them to install the battery that they recommended I replace in October and to complete an oil change. At this point it was discovered that I was partially charged for the battery installation in October that I never received. They listed the battery under brake pads and rotors on the receipt so a non-car

Don’t go here (Malden) worst place ever. Was given quote weeks earlier. When I show up manager is not honoring them. Tripling the price. Had appt for 9:00am. Never heard from them all day. Tried calling no one answered. My husband and I showed up at 4:00pm. My car had not even been moved. Was given a lame excuse saying he gave the job to the wrong person. And other ridiculous excuses. The manager was rude and dismissive throughout the process. The feeling I got was he was doing this personally. Why I have no idea. He said Come back at closing 5:30, I’ll have my 3 guys work on this we’ll have it done. Was told he’ll adjust the total. Go back at 5:10, As we wait outside we see they are still working on it. Not 3 guys, we also find out the manager snuck out the side door and didn’t gi