Midas

I went to this service center today and was shocked by the customer service at the office. I wanted to replace the front struts on my car and asked if they worked with my parts. The guy at the desk said no.OK. I asked how much it would cost to work with their spare parts, he answered, but I didn't understand. I told him that I don't speak English well and so I used the translator on my phone, my son, who was nearby, helped me translate.The worker got angry and told us to leave. When I asked why I should leave, he replied that there was a customer waiting behind us. Does that mean I'm not a customer because I didn't understand him right away, or what? What kind of attitude is this towards customers, especially since this was my first time here.I decided to take a photo of this office and se

Wasted my time and thankfully not my money here. Had been coming in for little repairs for years. Came in for an alignment, 3 and a half hours later I got a denial because inner tie rods were failing and control arm bushings needed to be replaced. I checked this out myself at home. Get this - they were fine. An honest shop aligned it in 20 minutes. Don’t make the same mistake.

Brought my Jeep in to get a second opinion and estimate after visiting the local dealer. First, Nick up front is the best service rep I've ever worked with, great communication. Second, their estimate best the dealer by over $1k (it was a lot of work). Finally, they were able to get it all done on time and as estimated (no mystery additional charges!). In short, it's an honest shop that does good work in a timely manner at fair prices. Highly recommend.

I always get my oil changed there and thought I was a valued customer, but even when I made appointment they did not have time for me or my car. They did look at it but the guy in the office said "we can't help you" and rushed me out offering no explanation or help.

Nick is such an amazing guy. He’s genuine, kind, reliable, honest, and personable. I can’t express how much I love dealing with him. Give that man a raise!! Midas (specifically this location) will ALWAYS get my business. A big thank you to the professionals who always fix my car to the best of their abilities. I never have any issues after. I’m so appreciative of their knowledge, and care, for their customers.