Midtown Autowerks, Inc.

Made an appointment for March 2, the appt. was made on Feb. 12. Dropped my vehicle off at 8:00 am, I called at 3:30 pm to check status, they hadn’t even started the work. I was then told that it was a 2-day job, which I had never been informed of previously. No accountability, poor/no communication. I’ve been patronizing this business for years, but I guess all good things must come to an end.

Very good, good people as well good services everything i went for my car

Midtown Autowerks Mercedes: Shane has the Best team ever!! They all are very dedicated in delivering their best and always come through with a job well done! Everyone are kind, friendly, understanding and listens to your concerns. Caleb at the front absolutely is the BEST!! Brandon and all the techs. Kudos Mary A. / Gigi P.

The manager Brandon did not have an appointment available for a month out but made room for me the same day I called and got my car in and out super quick. He always has the best customer service and here is another lady that works there who is also the best, but I am not sure what her name is. They are both very professional and polite! The gist is, I highly recommend this place!

Very professional, knowledgeable trustworthy, and excellent customer service. I bought a used car and after 5 months On my first visit, I went to get my oil changed and was told I didn't need an oil change yet. Great, they washed my car and I told them, I would come back. A few months later my battery light came on early one morning. I called Autowerk and their truck was due in by 2 p.m. with batteries. Called other companies to get a replacement but no one could help. At 1 p.m. they called and told me to come in their batteries had arrived and they worked me in, so I purchased a new battery. They took very good care of my battery needs within an hour. I was very thankful because my nerves were on edge thinking my car might just stop on me anytime. I went to Mercedes Benz of Memphis by 10