Midway Auto & RV - Worland

Do not buy anything from here if you can help it! My husband and I have bought a lot of vehicles over the years and he used to be a cars salesman himself for years. We were told once we drive 2 hours to pick it up that the 4x4 light was on but it was just a sensor. That was not the case the whole 4x4 shifter needed replaced after we bought it. We were also told our car had warranty as it had 3k miles on it and we also bought the extended warranty. When we went to get that part fixed come to find out it did not have warranty because it was a Canadian car and it would not transfer from Canada to the US. So after 9 months of having all these issues we went to a different dealership bought a different car and traded this car in. Due to us buying the extended warranty and GAP we had $2400 left

If you are looking to buy an RV, GO SOMEWHERE ELSE. Do not frustrate yourself by making a deal with these guys. This dealership has absolutely no after sale service. They failed to do an adequate prep check before delivery and our 2025 Alpine was delivered to us with air conditioners that did not work. We were blessed to have someone NOT connected to the dealership fix it for us. We needed several parts ordered under warranty. We were promised, "I'll get right on it." Three weeks later the parts were still not ordered. There is always some second rate excuse to justify poor customer service. I wish I did not have to give these guys even one star. I am one very unsatisfied customer.

We were in Worland parked near Midway and our truck wouldn’t start! We decided that the starter was fried! Talked to the mechanic and he said if he could find parts he would fix it right now! NAPA had the parts and he crawled under the truck right on Big Horn Ave! God Bless the little towns!! Thank you so much! Mike and Sue White

Sales team did a great job. Service poor job they didn’t even clean RV from previous owners , there were dog bones, dirty towels and underwear behind the couch. No refrigerator door handle, awning didn’t work, issues with solar charging system.

Unfortunately our 2024 Cougar feels like a lemon. First time out the battery was dead so we had no heat and froze all night. Tv/radio didn’t work and no power for the Cpap. Second time out still issues. Third time out radio/TV still has issues, using the Cpap only lasted until the middle of the night then battery died, and suddenly the table won’t stay locked in place. The Midway personnel have been helpful and are trying to deal with the issues. The problem seems to be with Keystone and their workmanship.