Millennium Towing At Lakeland Inc

Recently worked with Millennium Towing at Lakeland as my mother's vehicle had been towed/impounded in Polk County. Everyone that I spoke with was kind and helpful. Fees quoted over the phone for the cost of towing/impound were exactly what I paid, so no bait/switch. The gentleman working were kind and assisted my mother with putting gas in her car to get her back on the road. Everyone was responsive and compassionate. Highly recommend.

One of the worst experiences of my life. I was given a bill for towing and impound fees. It came to approximately $450. I was also given a set of instructions concerning power of attorney since it was my son’s car and he was in the hospital. I left the shop grateful for the kindness and help. I executed everything that was asked, called on my way back and told the owner I was coming to pay the bill and pick up the car. I asked what the secondary tow fee was and he said $100. I showed up to the shop a few minutes later and was handled a bill for $863. I begrudgingly paid and asked for the car to be towed to a repair shop. The tow truck driver was hooking up to the car when I left. The other shop was 7 minutes away. I waited for 35 minutes and no tow truck no drove back to Millennium’s shop

Hi I’m a driver that was recovering my trailer from Millennium Towing when I ran out of drive time. I called the manager of the company and ask if I could stay the night and he welcomed me with open arms and nooooo hesitation and guided me where to park for the night and I’m very grateful for that. The staff also are very nice and helpful so if you are in a bind and don’t mind give this company a call and they will help us all the best way they can.

Nelson and his team came in the sweetest heavy duty tow truck fast and profesional back to the shop and was out and back on the road in a short few hours. After a starter replacement! , Bravo guys you have a customer for a long while, THANK YOU THANK YOU THANK YOU!!!

First I would like to say that this towing job was not necessarily typical. My 2016 f-250 got stuck in the mud. Yes, it is 4 wheel drive and after all is said and done, it was likely my fault due to the fact that I placed the truck into 4 wheel drive when I needed it but did not lock the hubs until after my tires dug themselves deep into the mud. Circumstances for my situation was helping a women and her two young teenage kids after she ran off the road. As I was driving by, I saw her wheels spinning and the vehicle in an awkward position. I got stuck after getting her out. I called 3 other towing companies prior. They each asked how far off the road I was, and followed by explaining that they would not go off road. I called Millennium Towing and the owner, Nelson, was extremely polite and