Mindy Payne: Allstate Insurance

Just terrible! The customer service was so bad I don’t know what her issue was today but she was not helpful at all , very disrespectful, puts people down , laughs at them , hangs up on you , saying rude comments and much more. first time ever contacting this place and will never again . Kindness is free and when you work in customer service you need to fix your attitude this was unacceptable even a different Allstate representative filed a complaint on her for how she spoke and acted . I Would rather wait on hold for an hour than have to deal with her rude , inconsiderate, bitchy attitude 0/10

Always Allstate has had my best interest at heart,forever been on top of the moment when I most needed them more of a family. Not just a name.

I am very happy with Allstate in Twin Falls, ID and especially with Mindy Payne. When ever I call her or go into her office, she knows exactly who I am without a doubt and it has always made me feel special. I wrecked my car a few months back and Mindy and her crew had me taken care of almost immediately. I didn't have to go through any red tape or loops or wait for results. One call and a piece of paper was all and it was done on my end. No stress whatsoever. I have had other insurance companies offer me lower rates, but because of Mindy and her customer service, I have declined them and stayed with Allstate. Thank you Mindy for being as wonderful as you are.

Mindy was so great to work with! She made the process of getting our insurance plans setup so easy. I couldn't believe how fast and efficient the process was. I will recommend Mindy to everyone I know.

As always, my experience with my Allstate Agent during my last visit was awesome. Mindy Payne and her entire staff have been, and continue to be extremely courteous and helpful to me each and every time I'm in need. They are continuously helping me adjust my policies to better fit my needs and budget. I have been with Allstate for many years and the few occasions that I have had experiences with claims, my Allstate Agent has been there for me to help guide me through the process. I am 100% satisfied with Mindy Payne and Allstate and would highly recommend them for anyone with insurance needs!!