MINI of Manhattan Service

MINI of Manhattan Service has relocated to BMW of Manhattan Service. The service area is accessible via 58th Street ramp. All communication and updates were communicated via text message. We visited the service center for a footwell module recall, which was completed within a day. Upon pickup, the vehicle was thoroughly washed, which was a pleasant surprise.

DO NOT COME HERE, THEY WILL TAKE YOUR MONEY LIKE DRINKING A WATER IN 5 SECONDS. I CAME TO THIS PLACE BECAUSE MY SUNROOF WOULD NOT CLOSED. THEN THEY PULL SOME PAPER WORK AND THE SUPERVISOR CAME TO ME THAT MY WARRANTY WOULD NOT PAY FOR THE ISSUE SINCE MY CAR HAS OVER 50k mileage. HOWEVER, I GOT MT CAR WHEN IT WAS 48k mileage so it doesn’t make since. SHE THEN SAID THEY WOULD RUN A DIAGNOSTIC, which cost $229 dollars. I never heard of a place that would charge me just to check the diagnostic. THEN SHE SAID THEY WOULD GIVE ME A TEXT THE NEXT DAY ABOUT THE RESULT. On that night I CALLED MY WARRANTY THEY SAID THAT I SHOULD BE COVER BUT THIS MINI MANHATTAN SAID I IT WONT. ANYWAY THESE PLACE TRIED CHARGING ME OVER 6K please look at the pictures. Just to fix the sunroof and front break rotator an

Just ok but could be better.

Rob in the service center. A+

Quality customer service