Mission Ford of Dearborn, Inc. Parts

Man on the phone was rude and spoke with a condescending tone. Do business elsewhere

This is the worst service ever they need a week to take a look at anything that’s wrong with your car

The lady is so nice but the old man he is mean usually if something is huge and expensive suppose to be special order but anything is not in stock and they told you we need to order it from the hub thats mean its a special order and they will not return even if it was a set screw. Thats not right they said the new owner make this decision

Usually nice staff but said to wait 10 mins for manager.. waited 40 mins for manager to help and he never came. Staff did not seem to care. I was quiet and left

Parts department is horrible. Incredibly slow and understaffed. Ordered a part months ago, finally called to check on it only to be told my part was never ordered. A part that I had paid for in advance. Got a call saying my part was ready to pick up, went the next day and they were closed apparently for inventory. Don't know who are closed 2 days during the week for inventory