Mobil One Lube Express

I brought my 2009 Corolla in for a basic oil change. I have used this same location before and always paid the lower-priced option… This time, the employee told me my car “required” synthetic as the employee went to move my car. I trusted this was correct, figured the usual $60/70 price I had paid years ago was synthetic then. When I questioned why the total was over $100 instead of around $70 like usual, I was told my engine “needed” the premium synthetic. My car would take nothing else. Again, an 09 Corolla. After leaving, I researched and confirmed that this is not accurate and that the lower-priced service is completely acceptable for a 2009 Corolla. I went back to resolve it. Instead of a normal refund, the employee became very rude, raised his voice, and said they “can’t” refund to

Great experience and friendly service. I needed my oil changed today because I am going to have some unexpected travel in the next few days. Not only did they change my oil and wiper blades in about 10 minutes, they also vacuumed the entire interior and cleaned the dashboard! Will definitely be back.

Extremely disappointed in the service and damage caused to 2 of our vehicles during routine oil changes (had been customers for years). Instead of simply removing the pan as is standard procedure, holes were cut for access without our knowledge. This has resulted in oil leaking and staining as well as leaving the underside vulnerable to water and road debris. This is absolutely unacceptable, avoid even an oil change here at all costs. Photos attached.

Awesome, I own a Ford 350 diesel and by the time I got done checking my emails. She was all set.

Before starting the service I asked if they had 0-20 DEXOS certified oil, I was expecting them to use Mobil 1 ESP X2 0W‑20 (officially Dexos D-certified) I was told “yes, 0-20”. When I got the receipt it listed Mobil Super Synthetic 0-20. Although it’s the right weight it’s not DEXOS certified. He basically misled me to believe they had the right oil. When confronted, he said “it’s fine, we do it all the time on those trucks “ If you have a Duramax DO NOT USE THIS PLACE. Also just checked. Got some piece of crap generic oil filter that’s not branded at all. Just a white filter that only says made in China. Going to a Mobil branded business I’d expect a Mobil oil filter? Is that crazy to ask?