ModWash

Really disappointing. I have the top Modwash membership and your car doesn't even look cleaned. The spinning brushes don't work. No undercarriage wash, the soap doesn't even spray across the entire car. And the rinse is a measly trickle. Came out and car is drenched even though the blowers were on. And worst of all, all the vacuums don't work. Either clogged or just not working. Half of them are missing hoses. Tried getting a microfiber towel to manually dry but none available for a good 15min. I decided to just leave. The back of my car is filthy even thoughi had the highest wash. Better off waiting at a red light and a homeless man washing your car with spit. Worst $40 spent. Avoid and go down the street. Worst Modwash ever. Not even sure why they're a licensed franchisee.

$14 and my car was dirtier after the wash. Only about half of the spinning brushes were working and the rinse water must be from the drain because it left white/brown spots all over my car when it dried. On top of that, the first two vacuums that i pulled into did not work. I understand that things break, but wouldn't it make sense to hang a sign rather than have your customers pull in and remove their matts before finding out that the vacuum doesn't work? This place was great when it first opened but it took a serious turn for the worse. I'll never go there again. Update!!! After leaving my review, I was advised to contact customer service where my complaints would be addressed. What a surprise...no one got back to me! This company's customer service is just as disappointing as their fac

I came to this car wash today and was disappointed at the finished product. The end result was my car still being dirty after spending $30 on the top tier wash they offer. It wouldn’t have mattered how many times I went through the wash over and over again, it simply would not have done the job I was expecting. Also, half of the vacuums were shut down with a line wrapped around the parking lot waiting for access after exiting the car wash. Not the best experience all around, will not return. Also, they have all these options when you’re picking the tier of wash you’d like prior to entering and paying. Many of the additional add ons leave you confused about what’s included in your package with no Human Resources around to elaborate. They also have an option for you to purchase an air

I had an issue with my membership and Carl helped me so much. He even sat on the phone with me with customer service and ushered me through the wash. He provided exemplary service and made sure that I kept my subscription with ModWash. He is a real gentleman and outstanding staff member. Because of him, I will always keep my subscription active. It was an overall great experience! Thank you so much Carl, your customer service is unmatched!

I came into Modwash today because the weather is a lot better and I needed to clean my baby. The birds used my car as a drop zone, I pulled up and I was greeted by Corey I believe his name was, great attitude and pleasant, he also treated the bird poop all over my car the second I pulled up and made sure it was all off before I left. Like what?? This was amazing!!! Thank you Modwash ❤️