Monro Auto Service and Tire Centers

I do not recommend going there for your tire service. I brought 4 new tire from GoodYear to ne install by this shop. 1st 2 tires got delivered on Friday. According to GoodYear the shop supposed to call if if there is any conflict with the schedule and they have received the tires. For reference i place the other on Wednesday to have the tires installed on Monday. On Friday i called both the shop and GoodYear. Because i didn't receive a call to confirm my schedule appointment. The shop said they received my order and that the tire should be there on Monday and i should be all set. GoodYear also stated i should be all set for Monday and that they got in touch with the warehouse and the tires should be there. I called the shop again on Sunday just to sure the tires was there. They told me t

I stopped by to make an appointment and was surprised that they could service my car that same morning. That was good. But every step after that took significantly longer than they told me it would be even though there was nothing unexpected. I would have preferred to have had a more accurate time estimate so that I would not have interrupted my work schedule waiting and waiting. Finally, everything was done except adding a new gas cap. I was told I would have to wait “just a half hour more” and “I’ll go pick it up myself right now. “ In retrospect it was clear there was no way the part would be there in 30 minutes just because of distance to the parts warehouse and I learned later that no one from the shop actually went to pick it up. They were waiting for delivery. After already wait

Place has gone downhill. Went for tires and it 4 days. Lie upon lie by manager on down. People are very understanding if you communicate and communicate truthfully. If you want timely service look elsewhere. I selected overpriced due to treatment of customer and length it took. People would rather pay more for good service.

It was the worst experience I have had after going there for over twenty year's I went in on Monday for an oil change which was done. No problem went back Tuesday as the lights were dim and it wasnt turning over back in March I had a battery installed at Monroe and started having the same problem I ended up having to call aaa for a tow A two truck from SImonellis just happened to come by and looked at my car got it started and I followed them back to there shop (sent the tow truck from triple a away) all simonellts did was tighten the cables to the battery I tried explaining this at Monroe and they would not listen I was getting very frustrated I did rise my voice and did slam the counter at which point the manager told me to leave or apologize I ended up apologizing and the m

Completely disorganized mess. AVOID AT ALL COSTS. I called ahead to make sure my tire was in stock after I had a flat. They confirmed that the tire was in stock and they could install it same day. My car was towed to their shop. However, when I arrived, they informed me that they couldn’t find In their warehouse. So I was stuck there with no way to get a replacement for a week. On top of that single tire was way overpriced. Do not go here.