Monro Auto Service and Tire Centers

⭐⭐⭐⭐⭐ Top-tier service. Real people. Real respect. Huge shout-out to Garrett and Brandon at Monro Muffler Brake & Service on Main Street 🔧💪 I stopped in with questions about getting an oil change on an Enterprise rental when Enterprise couldn’t fit me in right away. Instead of brushing me off, Garrett and Brandon took the time to actually explain my options, broke everything down clearly, and did it with patience and kindness 🙏 They told me to come back the next morning at 9am and assured me they’d get me in and out as fast as possible ⏱️🚗 No pressure. No attitude. Just solid communication and good energy. You can tell right away these guys take pride in their work and how they treat people. Professional, respectful, and genuinely good dudes 👊😄 This is how auto service should be done. High

First of all, I will be speaking about the main and hurdle location 1. Phone experience, A+ 2. Greeting experience when walking in the door A+ extremely friendly 3. Conversation was fantastic. Pricing was fantastic educational facts throughout the time I was in the building was fantastic. I had an oil change done and inspection in three windshield wipers. They got it done in less than an hour. I encourage everybody go see these guys. They’re definitely the best in the city . And again, I’ll say I’m speaking about the main and hurdle location

Our tire had a slow leak. Turned out to be a screw right in the middle of the tread. The techs were able to permanently patch the tire. We got lucky!

I was really happy with their service, had to get my muffler replaced as well as my brakes and our mechanic, Mark, explained the repairs and why they needed to get done which I really appreciated. He also scored some discounts for us since the repairs weren’t cheap. I’d definitely bring my car back here again if we ever need to!

(Monro shop on Main Street in Buffalo): Great team with Mark at the helm! This shop listens to the customer, provides options for service, and even helps find discounts or informs you of deals when available. They shoot straight regarding what needs to be done with your vehicle and what they have also seen that needs work but can wait until later — no smokescreens for the customer just to get more work/money for the shop. And from my experience, no real upselling goes on but only options offered—and once the customer decides, there’s no issues. In one instance, exemplifying customer service, Mark personally helped find some parts for my car for a service that Monro didn’t provide, showing they will go above and beyond, which I assume is routine practice for this crew. The work ethic an