Monro Auto Service and Tire Centers

BEST CAR SHOP! Blew a tire and got stranded in town, but the experience ended up being much better cause of the help we got here. From the moment we arrived, Dalton was so friggen, incredibly helpful. Like, standout helpful! He was kind, got things moving fast and was transparent and communicative throughout the entire process. His professionalism, promptness, and friendly attitude made all the difference in a stressful situation. It's nice to find a reliable, knowledgeable place that also gets things fixed quickly and correctly. If you ever find yourself in need of car help, THIS is the place to go. Thank youuuu guys, thank you Dalton!!

Had an oil change , very good service and price matched it for me also. The front people were very polite and helpful. I end up buying tires from them the next day but a different person up front. I was told the day before 45 min to an hr , when I had them put on it took 2.5 hrs Come to find out the tire machine wasn’t working so it took twice as long as expected. That’s the only complaint I had. Everything else was excellent from both individuals I talked with at the front desk. I will return.

Overall I really like this store, management and employees are great, they've been fantastic for years of service, and I would recommend them. However, they recently rolled out a service center for phone call appointments which used to be quick, easy and reliable, now, the call center takes five or more minutes just to have not put my appointment in so I get there and have to schedule another appointment. In person they got it sorted and scheduled, but the call center was completely and utterly useless.

Disappointed. I took my car in for an oil change and tire rotation. I was told that “during their inspection” my tread was found to be low and he tried to sell me new tires. The current tires have less than 30K miles and tread is 4/32. I declined the new tires. After getting home I checked the tires. When I take a car in for tire rotation I always mark my tires to make sure a tire rotation is actually done. It was not. I called and when I questioned was told tread was too low to rotate as best tread was already on the back. I believe he should have told me my tires weren’t rotated when he called to try to sell me new tires. When I questioned why my invoice showed a tire rotation service, he said that automatically prints on there which seems unlikely to me. I’ve lost any trust in this lo

Booked an alignment for 10:30. Show up on time, and the guy behind the counter just shrugs We’re too busy, can’t fit you in. No warning, no reschedule offer, just wasted my morning. If you can’t keep appointments, maybe don’t take them.