Monro Auto Service and Tire Centers

I unexpectedly had car trouble on a Saturday. I live in Rhode Island and was far from my home mechanic and Monro (Jimmy in particular) absolutely saved me! He checked my car himself even though they were busy and made sure I had a safe way to get home. The level of customer care was astonishing in the best way! I am grateful for this business.

Amazing experience. Had an emergency flat tire - I’m a home health hospice nurse - I really on my car to care for my patients. Sullivan tire were less then kind. Gave me the run around and quite honestly were just rude. I randomly ended up at Monro Auto and can’t be more thankful, Jimmy the store manager went out of his way to get me in and fix my tire so I could get back on the road seeing patients in no time! He was so extremely kind, fair and honestly! Frank the technician did an excellent job with my repair and in lighting speed! Thank you Monro Auto from my heart and the hearts of the families I serve - you are appreciated!

Jimmy is a saint! When he was the manager in Medford, I was a patron for several years. He always does right by the customer and goes above and beyond to make sure your vehicle is in top shape. Now that he's in Quincy, I make the effort to go to that branch because I trust his guidance and services when it comes to my vehicle. He's also very personable and makes you feel right at home! I highly recommend the Quincy branch and working with Jimmy to get your vehicle's highest quality services in a one-stop shop.

I went to Monro this past weekend before the snow storm, because I had a nail in my tire. I called right when they opened Saturday morning, and Jimmy was SO accommodating, kind, and easy to work with. He did my car as soon as he could, and I really appreciated his customer service. I highly recommend Monro! I will be going back soon when I need new tires.

I had a great experience at Monro and I’ll definitely be returning. Jimmy was super helpful and pleasant to work with, he got several tire quotes for me to choose from, had me come in same day since there were appointment cancellations and had all four tires and other maintenance done on my SUV within two hours. Such a smooth experience