Mostly Import Auto Repair

I’ve brought my 2008 Mazda3 to Mostly Imports for several years now and I’ll never go anywhere else. Their techs are experienced and have always worked on my car as if it’s their own. When I had a blown head gasket, they worked with me and kept me in the loop on every update along the way. I recently had to have suspension work done on my car, as it’s sitting at almost 200k miles, so it’s definitely time. Jessica and Mason walked me through the process on what all needed to have happen and were very up front about it. They told me exactly what their technician said I needed, what the pricing will look like and window of time that I should get my car back by. I really appreciate the clear communication! When I have questions, they’re always happy to answer. I will always highly recommend Mo

I can’t say enough good things about Mostly Import Automotive Repair on Biltmore Avenue (the one with the funny sayings on it's sign). I brought my 2003 Toyota Corolla in this week facing an expensive repair, and with a minimal car repair budget, I was understandably worried. The team at Mostly Imports took their time, carefully diagnosed the issue, and explained the problem to me in clear, detailed terms. I never felt rushed or talked down to. Instead of defaulting to the most expensive fix, they found a thoughtful workaround that significantly reduced the cost while still addressing the issue properly. What really stood out was their patience and transparency. They made sure I understood what was going on with my car and why their solution made sense, which gave me real peace of mind.

I feel very ripped off by this company. Our Toyota went in the first time and we were told we needed new spark plugs to fix our engine issue. Great! Seemed reasonable. They also said we needed new tires and an oil change. Those were facts, the car needed that. The total came to what I felt was reasonable. A few days later the car presents the same problem. We took it back and they tell us it’s another issue. This time we felt that there was price gauging. They say it’s fixed. Fast forward a few weeks, the car presents the same problem. At this point, we don’t trust them to properly diagnose the car so we got help from elsewhere. This time the person that fixed our car charged us $700 less than these people for the same problem. They installed a faulty product and the new mechanic fixed it.

Reposting from the other location: I had went to this mechanic to have a plug on my AC compressor electro-magnet clutch replaced as it would intermittently cut out. Key word is intermittently. They took my car in, said they duplicated the problem and that a grey plug was loose. They plugged it in and it worked. Sure, okay. $100 to plug in a plug. At least I don't have to deal with it. Two weeks later my car has the same issue. I call up and the scheduler told me to come in the following Wednesday. I did just that, and when I came in, they told me it was the previous Wednesday and to reschedule... okay, fine. I went right home and ended up repairing the plug myself, which was different from the plug that they "plugged in". I video taped what the actual plug was and showed them it connect

Mostly Import is my go-to mechanic shop. They do incredible work. They’re fair and honest. I exclusively go here for everything relating to my car. Jessica and Teresa always make sure I’m taken care of and my car is always in great shape. On average I’m at Mostly Import every other month because of the amount of miles I put on my car for work. I highly recommend them. They have earned my repeat business. I don’t consider other mechanics at this point in time.