Mountain View Tire & Auto Service

pulled up to this location with an emergency serpentine belt replacement, they got me in the shop and then had to order in the belt. waited about an hour for the belt to get there, they replaced the belt in under 30 minutes but still charged for the hour. this job should have cost under $200 but this shop is into price gouging. the belt costs $35 at AutoZone yet they charged me $159 plus a labor charge of $189 for what would take only 30 minutes. $348 for a belt replacement is absurdly over priced. when I brought this up to the manager mario his response was to become defensive and stated that he wasn't gonna debate it and "we are in business to make money". 300 percent markup for parts is unethical and gouging someone in an emergency situation is the worst kind of crook.

Absolutely amazing place! Quick, reliable service and great work. Eric was responsive and explained everything to me. Thank goodness I no longer have a puncture in my tire! Thank you so much Mountain View Palm Desert for the speedy repair.

I have been coming to this Mountain View for years now and the service has always been great, but Mario has been particularly awesome. I had multiple issues with my tires over the past year and he is always really friendly and goes above and beyond to get me taken care of. Him and his crew even stayed a bit late to get a tire swapped for me since I couldn’t make it in earlier due to work. I recommend this location in particular to everyone and I will continue to come here.

Great customer service and great guys working here. Brought my truck in for a low tire and discovered not only a screw in it but the fact that both rear tires were almost bald. Guess I hadn’t been paying attention! Left much safer than when I arrived!

Service is fantastic…Jonathan and his team are responsive and driven to provide the level of support needed to keep you safe in the road when it comes to tires. I’ve had several issues from tires to sensors to basic safety maintenance and they always do a 5 star job. Grateful to have a reliable resource and service provider. They make you feel like you’re really being helped…Thank You America Tires Palm Desert!