Mr. Tire Auto Service Centers

This complaint is more about Mr. Tires online system as opposed to the staff and work at this location. After spending a good deal of time reviewing the different tires I could get for my Crosstrek and seeing which of these are available at Mr. Tire, I decided on a pair of Goodyear all weather tires. I went to the site for my local Mr. Tire location and clicked to make it my store. I was able to locate the tires I wanted and let them know I needed two of them. I was then asked if I wanted to schedule an appointment? I thought, "damn they are good" and scheduled installation for the next morning. All this was done online. Next morning I arrived with the car and went to check in, only to find out that they had to order the tires I had chosen and made an appointment for. Why would the

I walked in there 1 hr before closing! Panicking, dark outside, 1 hr to drive home. They saw me and I was out of there before closing! Great job I had a flat tire to the rim, a huge metal piece was jabbed in there, they already had 2 cars on the lift but I was seen too! Thanks God

Fast efficient service. My appointment was at 10am. When I arrived there were 4 other customers in line ahead of me. I asked to see the tires that I purchased from the Tire Rack (free delivery) before mounting. The technician made a couple of maintenance recommendations. I was on the road, sporting my new tires in no time. 4 stars because the restroom could use some attention.

Well first of all, I called about a coolant leak my vehicle was having. Told them the make and model and description of the problem. Asked could I bring it to be looked at. They said absolutely come on in. We’ll be here waiting for you. I made the almost hour trip and when I came and said who I was and why I was there, they told me that the guy who was able to check my coolant leak was not working that day, and asked if I’d like to bring it the next day. So I bit my lip and said okay what time tomorrow. They said eleven. I was there at 1045. Walked out of the waiting room around 1230 to see my vehicle just then being pulled in the garage. About 30 minutes later they come get me and tell me that I have a cracked coolant reservoir, I have a leaking valve cover gasket, and I need new spark pl

Very pleased with the service provided. The front desk attendant worked quickly to clear the short line in front of me. The tire install and pickup went smoothly as well. My car rides so much better now. I’ll go back to the Annapolis Mr. Tire in the future.