Mr. Tire Auto Service Centers

I had a NC inspection, first time completed here. They charged a surcharge above inspection that others do not. When driving home, 2 yr old Genesis for first time ever began engine warning for over heating. When arrived home, antifreeze found all over engine and radiator cap unscrewed. I called the store, they asked me to return the vehicle for them to look over. I did not trust them to touch car again or feel safe to drive back. It is now at dealership to diagnose and repair anything found.

Do not go to this location if you value your time/sanity/basic customer service. I went in for a simple safety inspection and tire rotation and my car ended up being in there half a week. They called and said they stripped a bolt that was crucial to the car running and told me they had to wait for a new one to come in. Everyone’s complaints about the pink haired girl Cassandra are spot on. She is very rude, offered no apology, and acted like I was the one inconveniencing her when I was then stuck taking Ubers to and from work the rest of the week. Maybe that’s how people are in South Florida where she’s from but that rudeness does not fly up here especially when being at the front desk in a customer service setting. She either needs more training or needs to find a different line of work a

Had a great experience at Mr. Tire in Apex, NC on a Sunday. I came in on my spare after getting a flat on the way to church and they made the whole process so easy. They took my tire, patched it while I went out to lunch, and when I came back they quickly put the repaired tire back on my vehicle. Lis at the front desk was especially helpful and accommodating - friendly, efficient, and kind. Highly recommend this location if you need tire service or repairs!

Super happy with Mr.Tire! Had a slow leak on the driver’s side front tire of my Tesla Model Y. They patched it fast. Great price and the repair has been perfect so far. Lady at the front desk super nice, Highly recommend.

Let me be perfectly clear: I have never felt the need to write a review like this, but my experience at the Apex Mr. Tire was so egregious I feel compelled to warn others. I ordered tires online and had them shipped directly to this store for installation. When I arrived for my appointment, I was informed they couldn't install them for several days. As I needed my car, I politely requested to simply take my tires to a different shop. This is where the situation spiraled into insanity. The staff refused to release my tires to me. Their reasoning? Because the installation fee was pre-paid, the tires were essentially their property until they performed the service. I explicitly stated they could keep the installation fee; I just wanted the tires I had purchased and paid for. They still ref