Mr. Tire Auto Service Centers

The team supervisor, Ms Theiska Alvarez, was quite patient and supportive to take care of me. She even gave me the manager’s discount to service my car. Today, I came in for a VA State Inspection and Full Synthetic Oil Change for my 2024 Kia Seltos SX.Last time, I had all my four new tires installed with wheel alignment. Next time, I’ll be coming back for the Transmission Flush service here with that special discount. I’ll definitely suggest this nice shop in Alexandria, VA for all your car services that you need. 5 star rating for Ms Alvarez and the entire staff!

I had 1 tire installed at the 5610 Baileys Crossroads location because of sidewall damage on my brand new 2026 Tesla Model Y with 1790 miles to date. I purchased the tire online (Giga Tires) the tire arrived a day early, so I booked an Install for 1/19/26. The tire installation was quick. I walked over to my car to check out the new tire and noticed 2 inch long horizontal fresh scratches on the rim. I went back inside to fetch the manger to show her the damage to the wheel. I rubbed my finger across the scratch right in front of her and saw small metal flake particles The manager became very belligerent and blamed the damage on everybody accept the Pope. What the manager didn't know was that I had the same rim repaired 48 hours earlier before they installed the new tire, so the rim was in

I had a total emergency flat tire situation and was in a complete panic when I pulled into Mr. Tire Auto Service Centers in Bailey’s Crossroads (5610 Columbia Pike). It was just an hour before closing, and I wasn’t sure they’d even be able to help—but wow, what an incredible experience! Juan went above and beyond in every way possible. He is an honorable, extraordinary person—truly one of the most professional, competent, and genuinely kind individuals I’ve ever encountered in auto service. He and the entire team graciously squeezed me in without hesitation, patched the tire swiftly right on the spot, and got me back on the road safely and quickly. This was one of the most miraculous and amazing customer service experiences I’ve had ANYWHERE. The whole team deserves the highest praise fo

Pet Sitting 4 Comfort® (PS4C) has been using this Mr. Tire Auto Service Center for over five years, and our experience has consistently been professional, transparent, and reliable. As a family-owned business, we rely on clear communication and trust. The team explains what needs attention versus what can wait, provides photos when needed, shares quotes upfront, and confirms approval before any work is done. Timelines are realistic and communicated clearly. For new customers, we recommend calling ahead to schedule an appointment, especially during busy or holiday periods. Dropping vehicles off early in the day allows adequate time for proper service. Pickup may be same day or next day depending on parts availability, and expectations are set upfront. This location has earned our trust,

I arrived at my oil change around 3:15pm on Friday (December 12th). I waited for 2 hours for an oil change which I thought was unusual for a oil change. When I arrived there it was daylight, when I left it was nighttime. I had a coupon thinking I would get the deal that was on the coupon. It stated the price would be around $79.00 dollars. But if fail to mention that it only include the oil change minus the oil filter. I thought all oil changes came with an oil filter, not an additional price. But they didn't state that on the coupon, so the price was $122.00. I told the customer service representative that I thought the price was $79.00, not knowing this did not include the oil filter. So he dicuss this with his co-worker (maybe it was his supervisor), and she told him to give me a disco