Mr. Tire Auto Service Centers

I had a great experience at Mr. Tire getting my wife’s Audi Q5 repaired. The whole process was smooth, quick, and very professional. Faizan handled our case and did an excellent job from start to finish. He was knowledgeable, transparent about what needed to be done, and kept me updated throughout the process. The repair was completed in a timely manner, and the car is running perfectly now. It’s always reassuring to work with someone who clearly cares about doing the job right and making sure the customer leaves satisfied. I truly appreciate the great service and would definitely recommend Mr. Tire to others looking for reliable and efficient auto service.

I was very impressed with the willingness of the staff to share information from their own experiences about the problem I had. I was also touched by the trouble they went to to find a tire that matched my others, bring it from another town, and install it immediately so that I could make it on time to an appointment.

I had an outstanding experience at Mr. Tire in Falls Church, VA after a tire unexpectedly blew out on me. Muhammad was exceptional from the moment I arrived. He didn’t just handle the repair — he genuinely took ownership of the entire situation in a way that’s rare to see in automotive service. He was thorough, patient, and incredibly knowledgeable, explaining exactly what happened with my tire, what my options were, and what he recommended based on safety and long-term value. He checked for additional damage, made sure my other tires were properly balanced and inflated, and ensured everything was safe before I drove off. What impressed me the most was that he worked with a level of care that makes you feel like you’re more than just another customer. He got me in almost immediately, kep

Update (3 weeks later): Increased review from 2 Stars to 3 Stars. Based on the Owner's reply, I reached out as directed and the corporate customer service department was very responsive. They opened an insurance claim to cover the cost of repairing the damage. I am very pleased that they addressed the issue so promptly, but I wish I didn't have to go through all of this hassle. It required numerous calls/texts to file the insurance claim (thru their insurance), getting an estimate (on my time), getting the repair (on my time), etc. They tried to make it right, which I appreciate, but it was a big effort on my part that should have been avoided. Original Post: Staff were very polite and professional, but either their tire changing machine or impact wrench scarred up both wheels that th

I have a food truck and the tire went flat. Because it’s a larger vehicle, not every shop can service it. I ended up on Mr. Tire’s website. I was connected to someone when I clicked “make an appointment”. The person said that I could make an appointment at Mr. Tire Falls Church and they did that for me, knowing that I had a step van. They also said that they didn’t have the tire in stock but could order it for Monday. Because the front passenger tire is flat, it can’t be driven and needed to be towed. Conveniently, they scheduled the towing service for me as well, which costed me $230 to go a couple of miles. When I get to the shop, as soon as I walked in the door, I was told immediately that my vehicle couldn't be serviced. The tow truck driver hadn't put the vehicle down where he was i