Mr. Tire Auto Service Centers

I was traveling from NJ to Ithaca NY. My tire light went off and I went to MR.TIRE and was nicely greeted by Chad Campbell. He happened to be the Store Manager. He was very courteous and asked me to have a seat in the lobby to be comfortable. He kindly looked at my tire and found a nail in it. He took time fixing the damage. To my surprise he charged me a fair price. Being a woman he never took advantage of me. So in the future when I’m in town he will be the only shop I will bring my car too! Bravo MR.TIRE!!!!!!

Dropped it off at 745 after waiting 15 minutes for someone to show up when they told me 730. Needed 2 tires put on said I would be back at 430 to pick it up. Got back waited another 45 minutes for them to finish and noticed they had my hood open on the lift. Was driving home and smelled burning oil and thought maybe they topped off the oil and spilled some while doing it. Nope. I get home popped my hood and they had left my oil cap off. I lost a bunch of oil as it spewed all over under my hood and engine and everywhere else. While I was there also heard a tech yelling profanities at another customer. Will never go back.

I went in for an oil change and had a fantastic experience from the start of my appointment to the end. I called for a same-day oil change and not only was I able to be fit into their schedule quickly, but Chad was incredibly informative throughout the entire process and even let me know of a few more things that could use a tune-up. They replaced my engine air filter after showing me how dirty mine was and I appreciated how I was shown everything that they had concerns about or wanted to replace (and I received quotes for that additional work along with my receipt at the end of my appointment which was very convenient). Overall, the service was fantastic and I was able to sit in the waiting room and get updates as my car was worked on. Would highly recommend Mr.Tire to others!

I went in because I had to keep putting air on one tire. I asked them to check. About 1 hour and 15 minutes later they came to me trying to sell me two filters. I didn’t ask them to do that. Over an hour later I told them I had to leave. They said they were plugging the tire and it would be done soon. I spent over 2 1/2 hours on a simple tire plug!! I had to cancel all my plans for the day. Over $120 later I had my car. I won’t bring my car there again. I thought it was a simple 45 minute job and I would be out. Not happy at all.

A huge thank you to Chad and his service team. While traveling we had an unexpected tire issue. I walked in and they were able to get me back on the road in less than 1 hour. So grateful for caring compassionate service! Highly recommend! Thanks again Karen