Mr Tow

I had an amazing experience getting my truck towed by this company. I broke down on the side of the highway in the middle of the night, when I called they answered immediately. The gentleman who answered was incredibly kind and got over to me quickly. He gave me a ride and was very nice and great to talk to. The tow cost was very low as well. Thank you guys!!!

I'm reviewing the people as I didn't have experience with their business. I called them because I was unable to get in contact with the company that towed my car and on Google they shared an address. The gentleman I spoke with couldn't have been more kind and patient. He was very helpful even though I was speaking to him about a competitor. Just based on my interaction with him, I would definitely use his services if needed in the future.

It has come to my attention after speaking with Mr. Tow, that the reason behind my car being towed was because my car was “on the line” and then speaking with another person that my car was “over the line”. The next person said my car was at a 45 degree angle. The more I talked to representatives, the worse my car’s position became. I requested the photographs that were taken of my car to be emailed me. Both of those two representatives said that they would be sending them today. When I called back around 3:20 pm to see the status of the email, the employee then started raising his voice at me telling me to “Come here and I’ll show you the photos” in a very threatening way. They then said to contact my leasing office with the photos of my car. Considering there was a car parked RIGHT NEXT

LEFT ME STRANDED. Called for a tow, said they'd be there in 45 minutes. Waited an hour, I called and he said he was almost there. Another 30 minutes and still no show and didn't answer the phone. Never answered the phone again. Called another company and they were there in 15 minutes. Never heard from this company again. Please realize that when someone calls for a tow they are probably STRANDED and you probably should at least call if you can't make it. 100% unreliable, please call someone else. Wish I could give it zero stars!

Super unprofessional. I called to make a simple inquiry about them towing in my neighborhood even though the street cleaning signage had been removed. My car didn’t get towed personally, but as a concerned citizen.. I was simply trying to find out who I needed to contact regarding the signage being removed as I sometimes park there and did not want my car to be at risk of being towed at random since someone removed the sign. I saw with my own two eyes, the Mr. Tow truck carrying cars off the street but when I called and asked (very politely btw) who I would need to contact about the signage the guy on the phone was very nasty with me. So I hung up on him & he proceeded to send me a nasty text telling me I needed to “get my fax straight” & other things, before calling them again. Mind you,