MS Auto INC

Do not take your vehicle here. My original estimate was $8,300 and went up to $12K, they said it was shipping. My vehicle had a dent the size of a mango on the drivers side backdoor. They ruined my alignment and safety features. Safety features that are standard on a 2021 Jeep Grand Cherokee no longer work. The horrific paint job is bubbling and the paint doesn't match. The door they replaced isn't properly installed and part are rattling. Bumper is still loose so the sensors work intermittently. Trim piece were damage and not property installed. They ruined my driver floor mat, made a nick in the interior door, gave my vehicle back dirty. Please please don't support this business

Paint matched my lip to oem quality and finish. Worked with me to get the proper color before painting so I was able to leave and come pick up the lip when it was ready with ease.

When you read other people's reviews you will notice they were ignored and never received an updated courtesy call from the Front Office. If you want to be appreciated and not ignored go to another business with 5 stars. You will receive good customer service and they will make you feel important. But what they are doing is building a lasting relationship. And you will share with your family and friends about your good experiences and give future return business. I wouldn't have given one star, but I had to in order to leave a comment.

Wonderful experience with this company. While it did take a moment to get the parts in for our car, they kept us in the loop at every step. When we went to pick up the car, they took the time to explain the work they did and ensure that we were happy with everything. Even though we live in Kona, if we ever need work done on our car, we’d come here.

Brought my car here to fix a smash.. very satisfied with outcome. It was fast and my car is back looking beautiful like new… staff is very friendly.. Highly recommend !