Murdock Hyundai of Murray - Service & Parts

My experience with them is overall bad. I usually go to Southtown Hyundai for regular maintenance for my Palisade but last time I went to Mardock because Southtown didn’t have any availability. They charged for the oil change but I don’t think they actually changed the engine oil! It was done on 11/21, just 6 weeks & less than 3k miles ago and my car now have 0 engine oil (and doesn’t have any leaks or anything)! I don’t know if it was an honest mistake or a carelessness but for the amount they charged this is unacceptable & I would expect better service from them!

Car was having trouble shifting so took it in to get checked. Jacob and his team found the problem quickly and serviced my transmission just in time before the cold weather. Easy, simple and fair prices. Would recommend highly!

My experience at Murdock Hyundai of Murray, specifically with Jacob and the Service Director, Tyler, was very positive and professional….there was a dispute about the level of coverage provided by “Care Package” I purchased for my vehicle, but both Jacob and Tyler advocated for my contention that the work being done should have been covered at a higher amount. I’ve always had positive interactions with both sales and service personnel at Murdock, this situation was another example of a dealership run with their customer’s satisfaction as the top priority.

I cannot rave enough about Jacob Schuyler! He sat with us and explained each and every service my car needed and the importance of it. He truly listened and understood what we had to say. We could not have asked for a more perfect advisor! Thank you so much.

These guys went above and beyond when my cat trapped herself under my back seats. Without the assistance of the outstanding Murdock Hyundai parts and service staff members, we would not have been able to get her out. In case you are wondering, we will never let our cats out of crates in temporary road tr u ps in future LOL. Thanks to Jacob, Whitney, Parker, Makayla, and Cameron. You have earned my business, loyalty, and word of mouth for years to come.