Murphy's Automotive

My wife booked an appointment to have her brakes and rotors replaced after being given a quote over the phone from Michael. When we arrived, the shop took the vehicle to the back, then came out about 20 minutes later with the same diagnostic we already knew. Suddenly when the old man came to the front of the desk the price had changed from what was originally quoted When we decided not to move forward with the repair because of the unexpected price increase, they still charged my wife almost $120.00 This company took complete advantage of my wife, and they should be ashamed. This kind of behavior is unacceptable. Customers deserve honesty and transparency, not surprise charges after declining service. I’d strongly recommend finding a more trustworthy shop that stands by their quotes and re

I booked an appointment to have my brakes and rotors replaced after being quoted a specific price over the phone. When I arrived, they took my car to the back and came out about 20 minutes later just to give me the exact same diagnostic I already knew — and then quoted me a completely different, higher price for the same job. When I declined their service because of the unexpected price change, they went ahead and charged my card $119 anyway — even though I never authorized any work or diagnostic fee when I booked the appointment. I was never told there would be any kind of fee just for showing up or for saying no. This feels dishonest and unethical make sure to get everything in writing before you agree to anything!!

Went and got both front axles replaced. 3 months later they messed up on me. Went to have them fixed under warranty supposedly they fixed them both AGAIN. No now it’s messed up again all under a year. They aren’t worth two red cents if you ask me they need to fire every so called mechanic and hire a new crew. I’d be surprised if they could change a damn tire. Much less put any air in one. The way they carelessly do things like people have the time and money to keep pouring out to them is ridiculous. Horrible never would I ever take another thing to them. I wouldn’t even take a damn bicycle to that place.👎

These guys been servicing all four of my families vehicles for six years now. Always a pleasant interaction and the shop is always well maintained and clean! They are very good at what they do!

I am giving it 4 stars because service was prompt and excellent, but did seem a bit overpriced. However, I've been taking my car to Murphy's for years. Whether the problems are complex or simple, they've always done a great job, so I plan to stick with them.