N. West Houston Auto Repair

N West Auto Repair in Tomball are the best! My second time bringing my truck to them and both time my experience with them was exceptional. Friendly staff and excellent customer service, when I say they will go above and beyond to help their customers in any way they can. Believe me they will! The owner of the shop literally took me to pick up my son from school and patiently waiting with me until he was out. Also Eric and Brandon were just amazing through the whole repair process. If you are looking for a honest and reliable auto repair shop. Do not hesitate to stop by their shop, they are truly awesome!!

I am more than happy with these guys and trust their work! Brandon has been very helpful in helping me prioritize what repairs and maintenance needed to be done on my Audi A3 and I appreciate the communication process. I picked up my car on Saturday afternoon and received a call from Brandon today (Monday) asking if it's driving okay. GREAT customer service, GREAT communication and the technician who worked on my car has been extremely knowledgeable! Not to mention, they had my car in and out in a matter of a couple of days and the communication process with my extended warranty company was quick and thorough.

Honestly one of the best experiences I've had with an Auto Repair shop. Knowledgeable employees, detailed showing of problems with vehicles. Got 6 Grand worth of work done in less than 48 hours and wasn't rushed! Great prices as well! Definitely will be going back in the future when I need work done!

I really was impressed with the customer service I received from Lucas. He explained everything that I needed and pointed out some other issues going on with my car. Was no hidden fees and was provided with the repairs I requested in a timely manner. I definitely recommend this business. Thank you Andrea Sorto

They earned my business in the future. Every person I came in contact with was professional and courteous. They pointed out things to keep an eye on like a small oil leak but stopped short of pressuring me to address now. I appreciate that. Bottom line they didn’t nickel and dime me with upselling me. Thank you Brandon for taking good care of me.