Nala Equipment Corp

I purchased a 2019 Ram 5500 from Nala Equipment Corp in Massachusetts through Derek with 109,000 miles on it. One month later, with under 7,000 miles added, the truck now requires a engin replacement. Initially, Derek stated he would help with repairs when it was believed to be just an oil leak. However, once it was confirmed that the engine had internal damage, communication stopped. I have since been unable to get responses despite calling and texting. This has been an extremely disappointing experience given how quickly the issue occurred after purchase and after assurances were made. I am sharing this to document my experience and to encourage others to proceed with caution.

Bought a 2022 Ram roll back from Derek. Truck runs and drives great. Sent 2 guys out to Nala to pick it up and Derek was very helpful and fast through process. After I got the truck I ran it for a week before I realized the Ramsey Sierra winch was basically shot as the winch brake wasn’t holding. The replacement kit to go to a wormgear winch is ridiculously expensive.. I sent Derek a message. Honestly even chipping in 500 woulda helped but this guy literally mailed me a check and paid for the whole thing. I didn’t ask for that but he wanted to make it right. With the cost of the winch kit and the price I paid for the truck I can’t imagine he even made money on the deal. He stands behind his business and If I buy another truck I’ll be reaching out to him first. Thanks for the great truck

I purchased ford F650 rollback Derek was so helpful easy to work with answered all my questions Really nice place. Smooth easy transaction. 100% recommend

Just bought my First truck from Derek. Couldn’t be more pleased. A1 company. Trucks are gone thru top to bottom. Stands true to his word. Not allot of companies like that these days. But he is a top notch seller. I will be doing business with him again.

Amazing experience at Nala Equipment! From the moment I walked in, I was treated with honesty and respect. They went above and beyond to help me find the right car. The process was quick and easy, and I couldn’t be happier with my purchase. Highly recommend!