NAPA Auto Parts - Anchorage

Great prices after coupon! Helpful stuff! They always have exact fit parts!

I buy tons of parts from this location for my business each week either directly through the store staff or online. I don't work on cars so the things I order are not the everyday items most consumers are looking for. But, they always deliver and are always extremely helpful and accommodating. Definitely recommend them!

Personally, I did not have a good experience at this particular store. The employee I dealt with came across to me like I was a bother to him. He gave me a quote on a battery. I informed him that I had a discount code but didn't have the number with me. I was able to tell him who the discount code was through. He then quoted a discounted price. When I returned 3 days later to buy the battery, after checking that the quoted battery was indeed the one I needed, he charged me $40 more than his quote. Something didn't seem right so I visited the NAPA on Dowling, used the same discount code, and was given the full discount. I then returned my original purchase. I will never return to this store as long as there are other options.

I will never use this store again. I will drive to the valley and use those store. Called to order parts to get delivered I was told to call back in 10 minutes. When I called back they were very rude and unprofessional. I still placed my order as I need those parts to leave, after I asked how long I should expect to wait for these parts. I was told "a little over an hour". So an hour and a half later I still am waiting so i called to find out whats going on. Again they told me to call bcak in 10 minutes. Once i finally got through after 3 failed attempts "They left and went to lunch. It doesn't look like they did anything with that order." So you mean to tell me I'm paying extra shoptime to get my own vehicle fixed because your guys decided my order wasn't good enough to follow through wit

Helpful staff, maybe a little stand offish, bit I believe that may be because there normal clientele know what they want and don't want/ need much help. Me on the other hand I need a fair share of automotive inspiration / guidance. Of course it is pretty expensive for most of the items on the floor (retail items) but the stuff in the back can actually be quite affordable. But super convenient since they live right behind where I live.