NAPA Auto Parts - Berlin Automotive

If I could give more stars I would. We were on vacation when we started having car troubles. This location was so helpful. Needless to say, i was more than stressed. Christy went above and beyond to help us. Actually every person in the store was so helpful and helped us get back on the road.

They had the battery I need in stock that got me back on the road

The storefront is very small. Seems to be more of a parts shop for local businesses. They didn't have what we were looking for (cleaning products), so we ended up going to another store. Also, we stood at the front counter for 5-10 minutes before someone came to check us out.

Wonderful store and the gentleman that helped me was great. I found the best price for a car battery at NAPA - the other auto parts stores in town were about $75-$100 more for the same battery. Additionally, NAPA offers a discount for military/veterans.

I am from upstate New York on vacation in ocean city. I had to replace my rear brake pads. I was able to get the pads and replaced them in the parking lot. They had a couple of tools that I did not have and let me use them. The female associate was very professional and helpful to get me back to New York. Thank you for the great customer experience.