NAPA Auto Parts - Boundary Auto Parts

Thank you Mark, for going out to the parking lot to check my car part, so I would be sure to get right. That meant great customer service, and great attitude. You were so respectful and you really understand customer service.

This particular location is staffed with awesome people. Very kind, genuine. We have been purchasing our auto supplies from them for a few years and never a defective part of items. They stand by they products and service is IMPECCABLE!!! Big Shout Out to Greg - their store manager! And Big Thank You for all the help and support, as we take care of our vehicles without dealers! Will continue giving my business to this store for as long as I live! Lynden NAPA RULES!!!

Wouldn’t return my starter core with a lifetime warranty because I bought it from a Napa in Bellingham. So I had no choice but to buy another starter from them and return the original core at a later date. Seemed pretty shady, and a stupid policy that they can’t warranty stuff because it was purchased from another Napa. I wouldn’t suggest going here, that didn’t seem right and wasted my time and money.

I needed a new battery for my car. They didn't have the correct one in stock but they got one from another store in a few hours. I had my car running again the same day! Excellent service!

This store is so unwilling to assist you. Had 2 bad alternator from Napa is 1 yr. Lost receipt they would not exchange for a new one. Told me to come back 2 days later to talk to manager. Ask if they could get me one today, I can't get you anything today but you can. Go to O'Reilly they are more helpful better hours life time guaranty and they keep your info on file. Contacted Napa Corporate and they too were not willing to stand behind their auto parts that have failed. Stay away from Napa they will not stand behind their parts that have failed, especially if you have no receipt for a $70 alternator. This store and corporate basically all told me too bad your problem!!