NAPA Auto Parts

My experience in this place I would give it a 10 Star instead 5, They go over an behond in effort in getting you the parts you need 100%, They are very helpful, I saw how they HELPED every other customer and they left very satisfied. I highly recommend anyone to this Napa for sure. LEE was my assistance and he was awesome.

Where do I start!!! My family and I were passing through with our R.V. and had some battery issues with my truck. I pulled into Napa and talked with Lee and explained to him my issue he did all he could to help me figure out the issue after a few hours of Lee and myself trouble shooting the issue along with the help of one of there regular customers we were back on the road! Lee is amazing and the help we received at Napa in this community was amazing! Thank you Lee for your help and if you find yourself at this location Lee is your man to talk too!!! Thank you from the Jacobs family

I needed a specialty pop rivet for a watercraft. Didn't have a lot of hope, but figured I would try. I asked bald dude at counter who was otherwise unoccupied, for directions to rivets, and he barely lifted a finger to point me to the rack that had all sorts of door panel plugs and such. I asked if they really had rivets and he replied "they're in there somewhere." I didn't give much more thought to it and moved on to O'REILLY, where I was greeted by a friendly, personable guy who walked me to the aisle, and sifted through the packages for me. Before giving up he said he should check his computer to see if he could locate something that would work. Then I stopped at Advance and similarly was escorted to the rivets. When he couldn't find one, he found the manager who gave me a business c

I don’t know the guys name I spoke with but he was rude as hell, was complaining the whole time on the phone when I was asking for prices, cussed, talked bad because I said i was on a time frame , didn’t even say it rude at all, other lady that was there was so helpful bless her heart she has to work with a person that doesn’t do his job. When my mechanic got to me he store the guy threw the stuff at him

I live in the neighborhood and typically go to Auto Zone but NAPA had a part that I needed. I roll in to get it, 3-4 guys standing idle behind the counter. As he lays my part on the counter I proceed to explain my repair situation. The guy just cut's me off, "Is that all you need?" I said, I might need this part also, do you carry it? "Maybe" Didn't even bother to look it up - Just stood there an looked at me like I was interrupting their hang out time. ZERO service attitude in the Smokey Park Hwy Candler NC store. No more of my business will go to NAPA as their are many other options in the neighborhood. Good Luck!