NAPA Auto Parts - Cassville Auto Parts

Not a friendly salesman today but it's all good as long as the price is right..

I liked it the staff is very friendly and professional. super kid friendly my kiddo felt welcome and took the time to deliver to us. tom was very communicated with us very much into the commitment of his job ensures everything is to satisfactory.

They sold me the wrong alternator then gave me a hard time when I tried to exchange it for the correct one they told me to go to O'Reilly's & get a second opinion so I went to O'Reilly's & got a second opinion then purchased the correct one. But after all the trips up there & to O'Reilly's they finally refunded my money.

Chris, the manager, knows his stuff. They're always willing to find something if they don't have it. It's nice to have a local auto parts store that when you walk in there they know your name.

Not sure if its technical difficulty or incompetence but you open at 8 am, well your website says you do anyway. But you have a phone in there and its been ringing for the last 5 minutes since 8 am when you open and no one answers? Pay should be reduced if can't show up on time. Or do you job description.