NAPA Auto Parts - Catlett Automotive, LLC

McPherson, KS · Auto parts store

Rating
4.6/5
★★★★★ 4.6
Reviews
20
Rank in McPherson
#8
of 43 shops
City Percentile
55%
rating percentile
Address
NAPA Auto Parts - Catlett Automotive, LLC, 2206 Plaza E Pl, McPherson, KS 67460
Phone
(620) 241-6770
Website
www.napaonline.com/en/KS/Mcpherson/store/23920?cid=pl_jobber_google_dac_23920_ao
Status
Open · Closes 4 PM

NAPA Auto Parts - Catlett Automotive, LLC is an auto shop located in McPherson, KS. It is one of 43 auto shops listed in McPherson. Its 4.6-star rating matches the McPherson city average of 4.6 stars. It ranks #8 of 43 auto shops in McPherson. There are 10 photos associated with this location.

About NAPA Auto Parts - Catlett Automotive, LLC

More than 100 years ago, NAPA brought Know How to auto parts distribution nationwide. Now, 6,000+ NAPA Auto Parts stores and 18,000+ NAPA Auto Care centers connect automotive technicians, aspiring mechanics and everyday drivers with quality parts,... More

Hours

Saturday8 AM–4 PM

Customer Reviews

★★★★★ 5.0 Christi Cook · Aug 2024

Travis was absolutely amazing! They didn't have what I needed, but he spent 30 minutes finding me what I needed. Incredible customer service. Didn't try to get me to buy something that wasn't gonna work, found what I needed and sent me there. Excellent customer service.

★★★★★ 5.0 BigBen Thiessen · Feb 2024

The staff here were so helpful. They helped me figure out the parts I needed and offered to stay late while I replaced the parts on my vehicle in their front lot so they could give me my core for the old part before continuing down the road. We were traveling by RV and they even had great suggestions on where we could stop for the night. Which to this day was still our best stop on the trip (Love's new rv park btw) thanks guys for your help on getting us back on the road! Our old big block is humming now as we head into Nevada!

★★★★★ 5.0 Deborah Van Norden · Nov 2019

I went to Napa to purchase a bulb for one of my rear turn signals. After the purchase, the store manager, Chris, went out to install it for me. But replacing the bulb did not fix my problem. There was a short somewhere, as I had suspected. Chris spent quite a while testing the wiring and determined that I needed a different part. So he refunded my money for the bulbs and ordered the other part. He told me he wouldn't charge me until the problem was fixed. The part was to be in the next day. Fortunately for me, I didn't need the part, as I hit a bump and for now, the short is fixed. Chris said he would hold the part just in case. This is the type of over and above you find in a small town. Thank you, Chris.

★☆☆☆☆ 1.0 Starla Andreas · Feb 2016

I have a complaint against this store. One when you go to purchase a part and then go to pick it up and it has been given to someone else, accidentally or otherwise, this is not good buisness. Then you are told that I HAVE to be more specific to who picks it up? I do not believe this how to run a business in such a small town. I have called the better business bureau and made a complaint. For one, the customer is the one that pays for your business, which in turns keeps your business running. Bad business will mean you lose that income. I will not tolerate that I am to be "Banned" for their mess up. As for being a little upset, I feel I had every right to be, You gave my part to someone else than myself. As for getting on to your employee, well I was upset, but do not THREATEN me from bein

★★★★★ 5.0 Jeff Reitz · Oct 2017

These guys go above and beyond every time to make sure you get the right parts in a timely manner. Every one of them is willing to go out of his/her way to get you the parts you need, or locate it in the books even if it's not something they carry. Five stars every day of the year!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Auto parts storeAuto parts marketCar accessories storeCar battery storeCar repair and maintenance serviceMotorcycle parts storeRacing car parts storeTool rental serviceTruck accessories storeTruck parts supplier

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.