NAPA Auto Parts

This store doesn’t honer their battery warranty. Worst customer service I’ve ever had. Store personnel would NOT even look up purchases under my phone number. Why even input your number. Don’t shop there. I did call the 800 # same day!! Still waiting for call back. ???

I went in to buy chains for my AWD Kia Sportage. The gal working told me that I would need chains for all 4 tires. After buying them, I checked with the manufacturer and they advised me that I ONLY need them for the front two tires as putting chains on the rear tires will damage my suspension. Their staff member convinced me to buy 4 chains which was bad advice. I called the store to explain my situation and they said I cannot return the unused, unopened second set less than 48 hours after purchasing, so now I am out $70. This is completely unacceptable. I WILL NEVER go back to this or any Napa store ever again.

I came in to get oil for my car, as the oil light was flashing. Ryan was quick to help me get the right oil for my car. Professional and friendly from start to finish. Ryan also pointed out the battery needed some cleaning, which he didn't have to do. Great experience here, don't be put off by their remodeling. Thank you so much Ryan! You made my day :)

Frequent this store alot. Has what you need for quick repairs

Been a customer at the Colfax store for over 20 years and unfortunately it’s gone to hell over the last year. No one knows how to look up parts outside of very simple things that can be searched on the website and nothing is ever in stock. Simple things like dust caps and bearings lacking part numbers, perplex, and confuse, The art of opening a paper parts book is lost. Very disappointed that I have to go to Auburn for the majority of my parts these days. At this rate napa is gonna go the way of Frys.