NAPA Auto Parts - Culpeper Auto Parts Inc

Great staff. I was immediately greeted when I walked in and asked if I needed help. Well stocked.

Dennis treats you like you are the most important customer in the world. Takes the time to understand the issue and addresses it personally to create a solution. He is a professional.

I'm so disappointed with the C'ville Napa this morning. I wanted to support my local auto parts stores instead of buying everything online so I visited NAPA first on 12/28/21. We ordered two brake parts, anticipated to arrive before the end of the same week, although I'm never in a rush- mine are all long term restoration projects. Since I found out a snow storm was coming, I decided to grab the parts a day after their anticipated arrival, on 12/31/21. Only one part had arrived, again, no problem. I picked up the first pair of wheel brake repair kits only to find out they were the wrong size completely. I revisit the store a week after the other item was to arrive (holidays) and it was no where to be found, it is now 1/10/22. I asked for a full refund as they were unable to locate the corr

Got great service here when I needed a new battery for my truck. Technician helped me out with testing the battery and supplying a replacement. They didn't do the install, but did provide tools for the job.

These guys are pretty good over here at keeping a lot of parts in stock. Warehouse is in Richmond so anything needed to order is usually in within a day or so too. Service is decent and parts are good.