NAPA Auto Parts

Napa Store closed where I purchased my alternator with warranty, alternator not working after one month of purchase ,so I had to go to another location memorial dr in Georgia, I was told that Napa system aren’t linked together so they can’t see if I purchase the alternator & the other option was to call the store I purchased it from to confirm . I had the alternator with me with all the stickers that came on it and the lady said it missing one and walked off on me with an attitude. I didn’t have the recipe so I pulled up my bank statement and showed them I did purchase the alternator & they said they can’t used it next time have better customer service when people are spending their hard earned money you are there to service people . I will never shop at Napa again/ even Autozone has an em

Had a great experience when I came to this location! Michelle and Natalia were professional, helpful, and understanding! They took their time to assist me as a customer. Thank you!

They helped me in a clutch situation and had the best service store manager to the other employees was very knowledgeable about everything and had such an awesome attitude I have officially made this store my home store now hopefully they will help save another person like they did me. Ps juju

The staff was courteous and attentive. My questions were answered. It was a good experience

The absolute worst customer service! First of all the women working in there are so nasty and rude. They are friendly and welcoming to the men but as I was standing in line I noticed when female customers go to the counter they don’t even speak! So one of the worst ones named Tatonya double charged me for some bulbs for my brake lights. I only had that one item so I don’t know how she didn’t notice. But I did, so I went back in to just get a refund because I was over the bad attitudes and poor service. The guy who did my return was the RUDEST most miserable person! Standing at the front eating pork rinds and wiping his nose with his hands had the nerve to yell and talk to me any way he pleased. They need to throw the whole crew away and start over with some new employees who know how to g