NAPA Auto Parts - Dickson Auto Parts

Shelby, NC · Auto parts store

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Shelby
#43
of 183 shops
City Percentile
39%
rating percentile
Address
NAPA Auto Parts - Dickson Auto Parts, 828 S Washington St, Shelby, NC 28150
Phone
(704) 487-5213
Website
www.napaonline.com/en/NC/Shelby/store/22020?cid=pl_jobber_google_dac_22020_ao
Status
Closed · Opens 8 AM Sat

NAPA Auto Parts - Dickson Auto Parts is an auto shop located in Shelby, NC. It is one of 183 auto shops listed in Shelby. Its 4.3-star rating matches the Shelby city average of 4.4 stars.

About NAPA Auto Parts - Dickson Auto Parts

More than 100 years ago, NAPA brought Know How to auto parts distribution nationwide. Now, 6,000+ NAPA Auto Parts stores and 18,000+ NAPA Auto Care centers connect automotive technicians, aspiring mechanics and everyday drivers with quality parts,... More

Hours

Friday7 AM–6 PM
Saturday8 AM–3 PM
SundayClosed
Monday7 AM–6 PM
Tuesday7 AM–6 PM
Wednesday7 AM–6 PM
Thursday7 AM–6 PM

Customer Reviews

★★★★☆ 4.0 Randi Chatelain Miller · Jan 2026

Only 4 stars bc while customer service was fine and online ordering was easy, no where was a time slot for us to pick up our part so I was thoroughly confused when I was told I’d have to wait until a specific time to pick up. And bc I don’t have a car right now, had to ask another person to pick it up for me twice. That’s all, they’re way nicer than the ppl at Advanced Auto on Lafayette

★★★★★ 5.0 360 Custom Refinishes · Nov 2025

Always have what we need fast and friendly fair prices

★☆☆☆☆ 1.0 Stephen Williams · Jul 2022

They will waste your time and gas, they will make up times for there store to store delivery time. Order a car part at 8:30am and get told we will have it at 1:30pm today which was a lie the delivery drive forgot my order and now I have to wait till 4pm today. Glade I don't need my parts anytime soon NAPA.

★★★★★ 5.0 James l. Harris · Feb 2020

The store didn't have the battery I was needing. They contacted another location and they too were out. The salesman checked their warehouse and one was in stock. He said they could have it in about half hour. I was glad to wait and Happy when they loaded it into my truck.

★☆☆☆☆ 1.0 Bertha Smith · Sep 2017

The store is very efficient, but the employees seem very unhappy to service people of another race. It wasn't just one employee it was the same vibe from all. Another customer and I were discussing this and he said their like that all the time, but he only comes to purchase one particular item. I don't live in Shelby NC anyway I just get my vehicle repaired at a nearby shop, so I realize there's really nothing that can be done collectively to stop a group of people from being racially ignorant. Thanks for asking

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ In Store Pickup ✓ In Store Shopping ✓ Onsite Services ✓ Wheelchair Accessible Parking Lot ✓ Quick Visit ✓ Batteries ✓ Debit Cards ✓ Nfc Mobile Payments ✓ Free Parking Lot ✓ On Site Parking

Services

Auto parts storeAuto parts marketCar accessories storeCar battery storeCar repair and maintenance serviceMotorcycle parts storeRacing car parts storeTool rental serviceTruck accessories storeTruck parts supplier

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.