NAPA Auto Parts

Best location I’ve been to this store twice last month both times were 10/10 My alternator was under warranty and Napa made the whole process smooth and stress-free. The customer service and overall experience were excellent! I especially want to thank Jared I was having a tough day with my vehicle, and he went above and beyond to help me out. His kindness and patience turned a bad day into a much better one. Truly amazing customer service thank you, Jared!

NAPA in general is a very good parts store, but you may want to bypass this particular location. The help there is, well, a stretch of the meaning of the word help. If you have a basic need you might luck out. Other than that you would fair better at Walmart or maybe a curbside hot dog stand. Just go to the store in McKinnney or literally anywhere else.

Very friendly, professional and helpful employees. When you call, they don’t leave you on hold 20 minutes.

I would have bought the tool but not one guy in there has ever disconnected a heater hose off of a 5.3 gmc before

Got my 30% off by a minute before 10 a.m.! Originally gave 4 stars but on 22.12.21 after getting the rt shock off to replace, calling my usual napa store on pioneer; only to find out the #37164 shocks don't even match for my 2000 Chevy c2500. I was l livid! Wanted to bash the guy who looked it up & sold it to me, upside his head! Had to put parts back just to go to my usual to exchange. I guess these guys have enough "office politics" going on it's affecting their job.