NAPA Auto Parts

Went to Napa in Gainesville Va to purchase a new battery for my vehicle. I realized there are two different grouping sizes for my vehicle. I need to verify which one I had currently in my car. After walking in I spoke to a guy named Marco who was obviously hesitant to even move until I said “listen if you don’t want to help me verify before I spend the nearly 200$, tell me how to do it.” He wasn’t expecting that I guess because he changed his demeanor quickly. Of course I dropped any predetermined view I had of him and I thanked him for helping me. The battery he grabbed me was the one in the pics. Clearly with corrosion on it and rust, I asked “is this a new battery?” He said yes. Knowing only a little about batteries, I trusted his word. When I went home to install, I quickly realized

Saved me a big drive to Manassas. I've gone pass this store many times but never noticed it. This will be my store for auto parts in the future, the employee was very friendly and was quick to approach me and provided help finding the items I was looking for. Very happy with my visit and their service.

Just tried to get my battery tested to make sure I need a new one. Last dude behind the counter told me to come back later! And he makes the whole place smell like cigarette smoke. He needs a shower and clean clothes!

They always have the parts I need on hand and are super helpful. Great exchange/return policy too. Mike and Mike are both super nice as well. Highly recommend for your auto needs.

Stopped by today to get some wipers for my VW Rabbit. I’m horrible at names.. but was it Mike? Idk, he said he and the owners have the same name. I’ve met both the older gentleman and the young guy and both times they have been nothing but helpful. The young guy today was super helpful in making sure that I got the right specific part for my VW, going in the back and genuinely caring about getting me the right stuff. When I met the older gentleman , I had questions in regard to the liquimolly flushes and he was so patient and friendly and made sure I understood what I was buying. Understated little gem of a car shop in the area.