NAPA Auto Parts - Glenside

Excellent Service very knowledgeable and they went above/beyond for a part that I needed!

Can’t be bothered to be open during its posted hours

I've been to this store many times before and always have a positive experience with solid results. I was glad to get very insightful and valuable assistance from Annette and Frank about the options for different parts for my car. It's always helpful to understand the types of products and options connected to my car in the event that I am not able to get to the dealership and it was also great to see a woman working at the store who offered the type of knowledge and details about products that I needed. I highly recommend considering NAPA when shopping around for different products, etc. Thank you.

Knowledgeable employees but miserable. It’s almost like they are doing you a favor and don’t want you in the store. Haven’t seen one smile in years. I waited 7 minutes while no less than 6 employees were behind the counter doing various things. It looked like they were filling delivery orders. Not one asked me if I needed help. Not one said we’ll be with you in a minute or two. Just looked over my way and said nothing. I’m happy to wait my turn(which I did being the only customer in the store), but it’s maddening when you’re just standing there and workers can’t even acknowledge your presence. So I left and went to a Parker store in warrington. Rather spend the additional 30 min trip drive then get ignored for 7 minutes.

Came here the other day as my business was down, only place open on a Saturday and Wally waited a few extra minutes without complaint to help me. He could have easily steered me away when I called since I was coming from far but he was overly accommodating. 10 stars in my book!