NAPA Auto Parts - Green Bay

Purchased an alternator online ship to home, for the simple fact that under the return of used core it specifically stated I could bring to any store located on store locater. Went in very polite and was told I have to ship it to NAPA, I said my email says I can return it to any store and proceeded I can show them. Was cut off and told its company policy. I said it is not and got nothing but zero help from East side location. Called west side, explained it. they said of course you can return used core items to any store in the box it came in. I believe this location was just so arrogant to listen to me and assumed I wanted to return a new one even though I said used core many times. I guess its just to hard for people behind a desk to listen and help customers. I will only go to west s

I came here for a doordash order. It is required that we have a picture of the customer holding the order or we can lose our jobs..I lost mine. Cassie or whoever she is, was RUDE. She said she wasn't going to take a picture and that someone else did it and to be on my way. I just took a picture of the order and left but I lost my job anyways. She shouldn't even work there with that attitude and I am so disappointed.

Didn't have what I needed, but they are always nice at Napa. Found what I needed at O'Reilly's.

Sandra was very helpful with my return, 10/10 service

Very unprofessional staff placing delivery orders wasting over 30 mins of my time. I have to provide them the information to cancel an order they created. Myself being a delivery driver my time is money and I don’t get paid for your mistakes.