NAPA Auto Parts - Joes Auto Parts #2

Staten Island, NY · Auto parts store

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Staten Island
#248
of 441 shops
City Percentile
28%
rating percentile
Address
NAPA Auto Parts - Joes Auto Parts #2, 421 Port Richmond Ave, Staten Island, NY 10302
Phone
(718) 442-8300
Website
www.napaonline.com/en/NY/Staten-Island/store/31755?cid=pl_jobber_google_dac_31755_ao
Status
Closed · Opens 8 AM

NAPA Auto Parts - Joes Auto Parts #2 is an auto shop located in Staten Island, NY. It is one of 441 auto shops listed in Staten Island. Its 4.1-star rating is slightly below the Staten Island city average of 4.4 stars. There are 10 photos associated with this location.

About NAPA Auto Parts - Joes Auto Parts #2

More than 100 years ago, NAPA brought Know How to auto parts distribution nationwide. Now, 6,000+ NAPA Auto Parts stores and 18,000+ NAPA Auto Care centers connect automotive technicians, aspiring mechanics and everyday drivers with quality parts,... More

Hours

Saturday8 AM–4 PM

Customer Reviews

★★★★★ 5.0 Ervin X Mendez · Feb 2026

I had an urgent situation with my party bus and needed 5 gallons of oil, along with a fuel filter and oil filter for my 2007 Chevrolet C5500. I called in stressed because I needed everything fast to keep my business running, and Rob took care of me right away. Rob was knowledgeable, professional, and moved quickly to make sure I got exactly what I needed. The whole experience was smooth and reassuring during a stressful moment. It’s clear they care about their customers and understand how important it is to keep vehicles on the road. Highly recommend great service, great people, and I’ll definitely be coming back.

★☆☆☆☆ 1.0 Nikita Konovalovv · Nov 2024

These guys don’t know what’s going on in their own store, employees are extremely inconsiderate, customer service team sounds like it’s ran by the owners family meaning they speak to you as if nothing they say is consequential… ordered some batteries online, called ahead of time to see if they were there and provided all info needed to track the order, they were just passing me off to each sale rep for 20 min(store is basically empty), I had enough to to drive to the location while I was on hold and when I got there the guy just says … “yeah they’re not coming” in an extremely condescending tone… I’ve never written a review in my life but when people do their job like they don’t care about it couldn’t hold myself back from seeing my honest thoughts… I have a truck that was supposed to be o

★☆☆☆☆ 1.0 hot topics (hot topics) · Dec 2022

Very unprofessional and Racist. I walk in and the counter guy keep talking to a girl for family stuff , I stood there for help and he ignored me like I am not even there. Then after 5 minutes of talk he still didn't even ask me sir u need help. Instead he went towards one of his isle. Then I approached to him and ask him for a item and he said no we don't have and I left... Very bad customer service. People who have issues with GOD ALMIGHTY creation should not work in retail. These people are so hypocrite, on one hand they say we love GOD and yet they have hate for creation of GOD. Do they think GOD ALMIGHTY will forgive them for being disrespectful to His creation... anyway will never go to this store and will not recommend anyone this store again...

★☆☆☆☆ 1.0 Papi Shak · Nov 2024

Called and the person hung up even before saying anything. Recalled and they immediately picked up and ended it. Buy a part from people who can’t answer a phone? I wouldn’t say that’s a good first impression

★★★★★ 5.0 Jimmy Wong (VIP AUTO NYC) · Jul 2018

Fantastic Staff, Courteous, Professional. Went there for a 1966 Impala headlight switch, Half hour later with the *right part on the way home. Getting the *right part is the most important, 2 other parts place gor it *wrong. We highly recommend this place.

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Auto parts storeAuto parts marketCar accessories storeCar battery storeCar repair and maintenance serviceMotorcycle parts storeRacing car parts storeTool rental serviceTruck accessories storeTruck parts supplier

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.