NAPA Auto Parts

Kingsport, TN · Auto parts store

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Kingsport
#44
of 219 shops
City Percentile
48%
rating percentile
Address
NAPA Auto Parts, 2757 E Stone Dr, Kingsport, TN 37660
Phone
(423) 246-3998
Website
www.napaonline.com/en/TN/Kingsport/store/23087?cid=pl_gpc_google_dac_23087_ao
Status
Closed · Opens 8 AM

NAPA Auto Parts is an auto shop located in Kingsport, TN. It is one of 219 auto shops listed in Kingsport. Its 4.5-star rating matches the Kingsport city average of 4.4 stars. There are 10 photos associated with this location.

About NAPA Auto Parts

More than 100 years ago, NAPA brought Know How to auto parts distribution nationwide. Now, 6,000+ NAPA Auto Parts stores and 18,000+ NAPA Auto Care centers connect automotive technicians, aspiring mechanics and everyday drivers with quality parts,... More

Hours

Saturday8 AM–4 PM
SundayClosed
Monday7 AM–7 PM
Tuesday7 AM–7 PM
Wednesday7 AM–7 PM
Thursday7 AM–7 PM
Friday7 AM–7 PM

Customer Reviews

★☆☆☆☆ 1.0 Sean Miller · Feb 2026

Absolutely horrendous customer service, counter people are rude and off putting. Very poor representation of Napa Auto Parts. Parts pricing, quality, and availability only can go so far. Definitely do not recommend doing business at this location.

★★★★★ 5.0 L · Feb 2025

I shop here often because its close to my shop. I've never had a bad experience. The team behind the counter has always gone out of their way to help me. The parts I've needed are always in stock and ready to go. Keep up the good work.

★☆☆☆☆ 1.0 finalout99 · May 2024

I came today 05/26/24 and you were all closed. You need to update your website hours and not just post a piece of paper at your entrance door! Nowadays people don’t pick up their store phones either or they are ringing with the busy tone. Update your website! I needed replacement parts for my semi to get going down the road.

★☆☆☆☆ 1.0 MJ Y · Nov 2023

POOR CUSTOMER SERVICE I went there to support Napa, as I own a Napa store myself in another state. My equipment that I was using had a mechanical failure, so to Napa I go. I had two out of the three part number I needed. The gentleman that was working the counter was not, let's say a knowledgeable counter person, the part I needed he said was not in the computer, I ask him to get a paper catalog and search that way, he looked at me dumb founded. I threw out some numbers that I could recall, but they were not accurate for the part I needed. I asked him if he could go to the shelve and pull a few to see if we could get a match. I informed him that I own a Napa store. He responded to me that he was not wasting his time doing that!!! I didn't know what to say, I myself and my employees

★★★★★ 5.0 Henry Smith · Feb 2023

We have gas powered golf carts here at the KOA. The carry parts in stock for them. Something you can’t get most places. Has saved us money from having to send them for repair which is very expensive plus the loss of time. They are in use daily for our maintenance department and are necessary for our business. Thank you very much.

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ In Store Pickup ✓ In Store Shopping ✓ Onsite Services ✓ Wheelchair Accessible Parking Lot ✓ Quick Visit ✓ Batteries ✓ Debit Cards ✓ Nfc Mobile Payments ✓ Free Parking Lot ✓ On Site Parking

Services

Auto parts storeAuto parts marketCar accessories storeCar battery storeCar repair and maintenance serviceMotorcycle parts storeRacing car parts storeTool rental serviceTruck accessories storeTruck parts supplier

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.