NAPA Auto Parts - Lake Parts Kelseyville

I have five stars for the service and know how. But the guys made fun of me because I'm light complected Jamaican, they drank my last beer when I was fixing my '93 blue corolla wagon... I mean, who does that, so my last beer meaning they took four of my red stripes. Didn't apologize, just chugging and laughing....... just kidding, the boys are fine and have access to me quality parts then most. Thanks guys.

I was in and out in 10 minutes with everything i needed. They know their stuff.

Went in not knowing to much, asked for help for A battery, & fuses for mid 2000's Ford Mustang v6 Um wrong parts given to me. Than I go to put them in, wrong size I go back & non-refundable apparently they just couldn't do it? Same parts NAPA have that day with receipt within 2 hours. I only get charged more for what I think are the right ones this time. Under $500 to never Buy From NAPA again, lesson Learned. That's what makes America Great & No Faith in NAPA.

What happened to NAPA? They used to be the choice of professionals; the place to buy the good parts. Now they sell the same Chinese stuff as their competitors, but at a more expensive price. These store hours are ridiculous. Closed at 3 on Saturday? Not open on Sunday? Do you understand that many people work during the week and can only go get their parts on the weekend, or after you are already closed during the week? I support O'Reilly's and Autozone because they stay open longer hours and keep their prices lower. You are no better than them, so you need to quit acting like this is 1982. There is a reason why your stores will have 1 customer while the O'Reilly's down the street has a line of people checking out.

The worst service I have ever gotten in my life through the light bulbs back at your cashier over 10 minutes I'm the only guy in the store very poor service very unprofessional Napa doesn't know