NAPA Auto Parts

I was in a bind due to my battery not wanting to turn over this morning. I brought it in to the location at 3316 N. 23rd here in McAllen. I was immediately greeted with great enthusiasm by Jessie Trevino. He checked my battery and confirmed it was completely dead and the warranty had expired this year in March. I was in a tight spot but he took the time providing me with the best price not killing my wallet. I’m extremely grateful to get excellent customer service and assistance. These are the reasons I keep coming back to NAPA Auto parts. They really relate to the customer and provide the best service and experience one needs in their time of need. I highly recommend this location and remember to ask for Jessie.

Good service I didn’t think that they were gonna get my belt in time and they got it next day 8 o’clock in the morning thank you so much. I needed that for a big job.

Came in looking for a belt that I couldn't find anywhere else. The guy at the counter checked their system and they had it in stock. Was in and out in about 10 minutes. Store is well organised and the staff actually know what they're talking about. Will come back next time I need parts.

Today I went to get a part that I needed for my pick up. The guy that attended me had no experience whatsoever. He couldn’t find the part even though the computer said they had it on stock he took about 15 minutes looking for the part and he couldn’t find it. I had to take my business elsewhere. The guy next to him did not even bother to help him if he was new poor customer service they need to train their new employees. No wonder they didn’t have any customers outside.

Mr. ROBERT WAS VERY HELPFUL .HE CALLED ME AS SOON AS MY PART CAME IN. GO VISIT HIM AT NAPA!😁😁😁