NAPA Auto Parts - Melrose Farm and Auto

I went in today (11/25) and the guy working there, James was so helpful and had great customer service even though he was running the entire place by himself and had 4 other people waiting for help too. Fast and easy, got what I needed quick enough with a smile and good conversation. I do think they need more hires though, as James seemed a little overwhelmed by himself but still managed to give excellent customer service under pressure

Miserable store, half of the items are marked with a price, and then when they ring something up, it isn't what the price listed says anyway. Severely disappointed in the ownership. Staff is not well educated on products they sell either.

Normally very decent place, always my first stop for parts. But lately been irking be a bit. What's with the attitudes lately? Do you guys need competent help? I've got 5 years behind the counter experience. I already have to find all.my parts in the books myself with the workers you currently have. I can accept that, but I cant accept the attitudes. So, the rest of this projects is going to the competition. See you on the next project.

Parts stores get a lot of hate but central MN Napa stores have great inventory and can get it quick if needed today or the following day

Very helpful staff. They ask the right questions to make sure you're getting the right part. Unlike Orileys, these guys know parts